Language Services

New York City Residents:

We conduct business primarily in English, but do offer Spanish-language access services. If Spanish is your preferred language, you have the option to speak to a bilingual representative by calling us at 1-888-592-8384. We do not offer translations of written communications into a language other than English. However, a translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website,

Last Modified: 04/19/2022